GoToMeeting presents with an attractive online meeting option to medium and small enterprises. The easy, simple and fast set up of GoToMeeting is equally acknowledged by individuals. Owned by Citrix Systems presently, it offers a good choice for meeting requirements with upto 100 users. Backed up by some good features, it is widely used for online communication.
Let’s take a closer look into GoToMeeting –
| Pros | Cons |
| Features like High Definition Video Conferencing, Screensharing & Outlook integration | Ponderous and not so convenient interface |
| Attendees can participate free | Compatibility issues with Mac |
| Trial plan for 30 days with upto 3 participants | Recordings are intricate |
| Choice of plans with upto 100 users | |
| Ticketing Support and Telephony service round the clock |
Pricing & Plans –
| Upto 5 Participants Starter Plan | $29/month or $24/month in annual subscription. |
| Upto 25 Participants Pro Plan | $49/month or $39/month in annual subscription. The first month is free with an option to cancel |
| Upto 100 Participants Plus Plan | $59/month or $49/month in annual subscription. The first month is free with an option to cancel |
| Free Trial | entitles upto 3 participants |
THINGS WE LOVE ABOUT GOTOMEETING –
Comprehensive Feature List – GoToMeeting has an impressive list of features like Change Presenters, Desktop sharing, Whiteboard, Annotation, Drawing tools, Video Conferencing and a number of Meeting Invitation options.
Free Attendees: The attendees can participate free without having to spend any additional cost.
Selective Application Sharing: GoToMeeting helps you to share selected applications. Multiple applications running on the PC don’t need to be closed before initiating a meeting. Simply select the one you want to share and the rest would not interfere.
Free Trial: Users have multiple options to review GoToMeeting before deciding on the purchase. One can try the Free Version of upto three participants, having limited features or a Full 30 day Trial can be signed up by appending credit card information. The account is not debited if the service is canceled before 30 days.
Upto 100 Participants: A convenience of upto 100 participants gives an autonomy to big enterprises where the staff has to login from different locations globally to join the conference for daily updates.
Customer Support: GoToMeeting users have the freedom to contact its support anytime during the day. The Support is available 24×7 via email and telephone.
Things we wish GoToMeeting to review
Laborious Interface: The drop-down menu scheme doesn’t augur well with the users. Its layout is cumbrous and not enjoyed by all. The chat window & webcam have to be viewed separately which is less user friendly.
Grievous Recording: In order to make the recordings compatible with your media players, the recordings need conversion from GoTo format to the desired extension once concluded. Users don’t usually want to spend more time in sending the meeting minutes and reviews post a conference.
Issues with Mac: GoToMeeting has not been a favored option for Mac users. Complaints like hanging, freezing, complete crashes and even application conflicts are reported far too often.
Let’s have an overall evaluation of GoToMeeting –
Conference Setup – GoToMeeting offers all important meeting options like Scheduling, Recurring, Ad-hoc, Calendar & Control on attendees etc. Its a good option for users looking in for basic requirements.
Feature List – An absorbing list with superior features makes GoToMeeting a considerable option among other online meeting alternatives.
Video Quality – With six conferencing streams and high definition video quality, GoToMeeting video experience is lively and stimulating.
Audio – Quality VOIP support, Local toll dial-ins, Toll free dial-ins and Mute participants give it a high-quality audio rating.
Security – Usage of 128 bit AES/Blowfish encryption and security setups like minimum login attempts, effectively defines its safety measures.
Usability – GoToMeeting’s interface certainly holds potential for a better layout. User friendliness and easy tasking should take precedence over other items.
Support Services – Support representatives can be reached anytime during day via telephone and system tickets. Self help and visual manuals are also helpful. Though the users preferring to chat find it a little difficult as the option is not available.
Rating Index –
GoTo Meeting comes out with an impressive 4 out of 5 with incorporation of all pre-requisites for enterprises and individuals. If not for its interface and Mac compatibility issues, GoToMeeting certainly would have given a stiff competition to others in the online meeting space.